Healing Chronic Pain at the Root
EMDR + PRT Intensive Therapy for Neuroplastic Pain
My Story
Welcome! My name is Casey, and I am a somatic psychotherapist trained in PRT and EMDR and I have lived with fibromyalgia since I was 13.
I know what it is to cycle through doctors, diagnoses, and treatment plans that offer management but not answers. I know the exhaustion of a medical model that can name your pain but cannot always reach its root. Endometriosis added another layer of complexity to that journey.
What changed everything wasn't a medication or a procedure. It was the slow, radical discovery that my body was not my enemy — and that the more I learned to inhabit it, the more my pain began to shift. That realization didn't just change my life. It became my life's work. I went back to school for a Master's in Mental Health Counseling concentrating in somatic psychotherapy, because I needed to understand what I had experienced and learn how to offer it to others.
Then, years into my practice, life handed me something I didn't expect. A rappelling accident left me with second and third degree burns requiring 22 full thickness skin grafts on both hands. The surgery was significant. The recovery was long. And a few months later, I began my Pain Reprocessing Therapy training — which I used on myself throughout the healing process.
My recovery surprised my doctors.
Today I am 100% pain free in my hands. And my fibromyalgia, which once sent me into month-long flares every few months, now surfaces once or twice a year for about five days. I am not cured. But my life is fundamentally, unmistakably different.
I also believe I had help that doesn't show up in a clinical protocol — the kind that lives in the body's deeper intelligence and in the archetypal energies I work with. I offer that wholeness to you too.
What Is Neuroplastic Pain?
Neuroplastic pain is real pain — not imagined, not exaggerated — that originates in a sensitized nervous system rather than ongoing tissue damage. The brain has learned to produce pain as a protective response, even after the original injury or illness has resolved or in the absence of structural cause.
Conditions that are often neuroplastic in nature include fibromyalgia, chronic back and neck pain, tension headaches and migraines, irritable bowel syndrome, pelvic pain, post-injury pain that outlasted the healing process, and many others. If you have been told your tests are normal but your pain is very much not, neuroplastic pain may be what you are living with.
This is not a character flaw or a failure of will. It is a nervous system doing exactly what nervous systems do — protecting you, sometimes long past the point where protection is needed.
Why EMDR + PRT Together?
Pain Reprocessing Therapy works directly with the brain's learned pain pathways — helping the nervous system understand that the body is safe and that pain signals can be updated. It is one of the most promising evidence-based approaches to neuroplastic pain currently available, with research showing significant and lasting reduction in chronic pain symptoms.
EMDR — Eye Movement Desensitization and Reprocessing — processes the memories, fears, and experiences that keep the nervous system locked in protection. The memory of the original injury. The fear of the next flare. The accumulated weight of years spent in a body that hurt. EMDR targets these at the root, allowing the nervous system to update what it learned and release what it no longer needs to carry.
Together they address neuroplastic pain from two directions simultaneously — retraining the brain's pain response while processing the emotional and somatic material underneath it. In an intensive format, this work happens in a concentrated, uninterrupted container that weekly sessions rarely allow.
This combination remains rare — and I bring to it something no training program can teach: the lived experience of navigating chronic pain myself, and using PRT on my own body at the highest possible stakes.
What We Can Work With
Fibromyalgia
Chronic back, neck, and joint pain
Tension headaches and migraines
Post-injury pain that outlasted the healing process
Pelvic pain and endometriosis-related pain
IBS and somatic digestive pain
Complex regional pain syndrome (CRPS)
Pain rooted in trauma or adverse childhood experiences
Fear of pain and pain-related anxiety
If your condition isn't listed and you're wondering whether this work might help, reach out. We can talk it through.
How It Works
This specialized package builds on the standard intensive structure with an additional 2-hour PRT prep session before the mapping and resourcing work. This gives us the foundation to bring both modalities fully into the 4-hour intensive in an integrated way.
Session structure and investment:
Session 1 — Intake and Foundation 55 min, phone or in person $185
Session 2 — PRT Prep Intensive 2 hours, in person $370
Session 3 — Resourcing and Mapping 90 min, phone or in person $277
4-hour EMDR Intensive 4 hours, in person $1,111
Post-Session 1 — Check In 30 min, phone only $92
Post-Session 2 — Integration 55 min, phone or in person $185
Total $2,220
This offering is not billed to insurance. If you have out-of-network benefits, your preparation and integration sessions may be partially reimbursable — superbills are available upon request. A payment statement can be provided for all sessions for HSA submission. See more on EMDR intensive FAQs at the bottom of the page.
A Note on Post-Intensive Support
After any intensive, a complimentary 10-minute grounding phone call is available if you need it. If you find yourself feeling unsettled before your scheduled check-in, you can reach out and we'll get on the phone for a brief guided grounding exercise to help you find your footing. This isn't a therapy session — it's simply a hand extended across the space between sessions, because deep work deserves that kind of care.
Herbal Support
I am currently completing a community herbalism certificate program and bring that knowledge into my work with chronic pain clients. While I am not an herbalist or a medical provider, I can offer thoughtful herbal support suggestions — nervines, adaptogens, and anti-inflammatory allies — that you can explore and discuss with your physician or naturopath before incorporating.
Chronic pain lives at the intersection of the nervous system, the immune system, the endocrine system, and the psyche. Herbal support, when appropriate and medically cleared, can be one gentle thread in a larger tapestry of healing.
Is This Right for You?
This offering may be a good fit if you:
Have been told your tests are normal but your pain is real and ongoing
Suspect your pain has emotional, traumatic, or nervous system roots
Have tried physical approaches and are ready to go deeper
Are curious about the connection between your history and your body
Want something more than pain management
This offering is not a substitute for medical care. I work alongside your existing providers, not instead of them. If you are in an acute medical situation or have uninvestigated symptoms, please seek medical evaluation first.
Do you want to come alive through accessing your embodied self?
Are you willing to explore your shadows to find your power?
You’re in the right place.
So let's get cozy, grab a cup of tea , and start this magical journey into the unknown.
How Booking Works
Every intensive begins with a free consultation call — a chance for us to get a sense of each other and determine whether this format is a good clinical fit. If we move forward, a non-refundable deposit of $555 is collected to secure your first two sessions and hold your intensive date. The remaining balance is due in full after your third session, before the intensive.
If, during our preparation sessions, I determine clinically that you aren't quite ready for intensive processing, we will pause, cancel the intensive without additional charge, and talk honestly about what would serve you better — most likely beginning with regular therapy first, with the option to return to an intensive when the time is right.
Cancellation Policy
Once the remaining balance is paid following your second preparation session, the intensive package is non-refundable. Individual sessions within the package may be rescheduled with at least 48 hours notice.
Rescheduling within 48 hours of a scheduled session will be charged the full session rate, with the exception of genuine medical or family emergencies — in those cases, you will be offered the next available date before any fee is applied.
The deposit is non-refundable under all circumstances.
In the rare event that I need to cancel or reschedule, you will be offered priority booking at the next available date.
Feeling ready to change your relationship to your body?
I would love to work with you!
This offering is best suited for adults who:
Have some prior experience with therapy or self-inquiry work
Are not currently in acute crisis
Are ready to commit to the full container — prep, processing, and integration
Feel drawn to a more holistic, body-centered, and spiritually open approach to healing
Already working with a therapist you love? This intensive can work alongside your existing therapeutic relationship. If your therapist has recommended EMDR or PRT but doesn't offer it themselves, an intensive can provide that focused reprocessing work while you continue the ongoing support of your current therapy. I'm happy to coordinate with your therapist if that feels helpful.
Ready to Begin?
Intensive FAQs
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EMDR — Eye Movement Desensitization and Reprocessing — is an evidence-based therapy originally developed for PTSD and now widely used for a range of trauma and distress-related concerns. It is endorsed by the American Psychological Association, the World Health Organization, and the U.S. Department of Veterans Affairs as an effective treatment for trauma.
Rather than requiring you to talk through your experiences in detail, EMDR works by activating a memory or belief while simultaneously engaging bilateral stimulation — typically eye movements or handheld tappers that alternate left and right. This process appears to mimic what the brain does naturally during REM sleep, allowing stuck or unprocessed material to move through the nervous system and integrate. What was once overwhelming often becomes something you can recall without being flooded by it.
In this intensive format, EMDR is held somatically throughout — meaning we don't wait for the body scan at the end of a processing sequence. We listen to the body the entire way through, using it as a compass when the work gets complex.
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Pain Reprocessing Therapy is a relatively new, evidence-based treatment developed by Alan Gordon at the Pain Psychology Center in Los Angeles. It is grounded in modern pain neuroscience and designed specifically for neuroplastic pain — pain that originates in a sensitized nervous system rather than ongoing tissue damage.
PRT works by helping the brain relearn its relationship to pain. When pain becomes chronic, the nervous system has often developed a heightened, self-sustaining alarm response — generating pain signals not because the body is damaged, but because the brain has learned to interpret certain sensations as threatening. PRT interrupts that cycle by helping you approach pain sensations with curiosity and safety rather than fear, gradually retraining the neural pathways that maintain the pain response.
A landmark study published in JAMA Psychiatry found that 66% of participants who received PRT were pain-free or nearly pain-free after treatment, compared to 10% who received usual care. At one-year follow-up, the majority of those gains held. These are remarkable outcomes for a population that has often been told there is nothing more to be done.
In our work together, PRT forms the foundation of the intensive prep session — building your understanding of how your nervous system learned this pain and beginning to shift your relationship to it — before we bring EMDR in to process the deeper emotional and somatic material underneath.
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This offering is not billed directly to insurance. However there are several ways your benefits may offset the cost.
If you have out-of-network benefits and a PTSD diagnosis, your four preparation and integration sessions may be partially reimbursable through your plan. These sessions are billed as standard psychotherapy with appropriate CPT codes and a superbill can be provided upon request. The 4-hour intensive itself does not currently have an insurance billing pathway and is unlikely to be reimbursable through insurance.
Superbills are available for all clients — either with a diagnosable mental health condition or a Z-code such as "other counseling or consultation" where applicable. Coverage cannot be guaranteed and varies by plan.
A payment statement can be provided for all sessions including the intensive for HSA submission. Because EMDR is a widely recognized, evidence-based treatment, HSA reimbursement may be more likely than for newer or experimental modalities — though eligibility varies by administrator. We recommend contacting your insurance provider and HSA administrator to understand your specific benefits before beginning.
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Yes, with some consideration. An intensive does not require you to have an existing therapist, and many people come to this work specifically because they want a focused, contained experience rather than ongoing weekly therapy.
That said, the integration period after an intensive — the weeks and months following the deep work — can bring continued unfolding. Having ongoing therapeutic support during that time is genuinely valuable. If you don't currently have a therapist and would like one, I'm happy to help you find someone who feels like a good fit before or after we work together.
The one exception is complex PTSD — if you are working with layered relational or developmental trauma, I strongly recommend having an established therapist in place before beginning an intensive. See below for more on that.
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Complex PTSD is absolutely workable in an intensive format — and EMDR is one of the most effective tools available for it. However the depth and scope of C-PTSD means that what gets opened in an intensive can continue reverberating for weeks afterward, and ongoing support matters more, not less.
For that reason I request that clients working with complex or relational trauma have an established relationship with a regular therapist before we begin. Your weekly therapy can hold the ongoing unfolding while the intensive does the focused deep work. If you don't yet have that support in place I'm happy to help you find someone before we proceed.
This isn't a barrier — it's part of making sure you're held well through the process.
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The consultation call is free and typically around 20 minutes. It's a chance for us to get a sense of each other — you can ask any questions you have, and I'll ask a few things to understand what's bringing you to this work and whether an intensive is a good clinical fit for where you are right now.
I take the consultation seriously. Not everyone is best served by intensive work, and if I don't think the timing or format is right for you I'll tell you honestly — and often I can point you toward something that would serve you better. If we both feel good about moving forward we'll talk through next steps and scheduling.
There is no obligation on either side coming out of the consultation call.
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Everyone's experience is different, and there is no single right way to feel after deep processing work. Some people feel immediately lighter, clear, and relieved. Others feel tired, emotionally tender, or notice that things continue to shift and settle over the following days. Both are normal and both are part of the process.
This is why I recommend taking the day after your intensive off if at all possible — not because something will be wrong, but because what moves in this kind of work deserves spaciousness. Gentle activity, time in nature, rest, and nourishing food are all supportive. Avoid scheduling anything demanding or emotionally taxing immediately after if you can help it.
You will have a 30-minute check-in call within four days of your intensive, and a complimentary 10-minute grounding call is available any time you need it before then. You will not be left without support.
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I don't guarantee specific outcomes, and I'd encourage you to be cautious of any practitioner who does. Trauma healing is not linear, and every nervous system is different.
What I can tell you honestly is that many people who complete an intensive experience meaningful and sometimes transformative shifts — in how they relate to a memory, a belief about themselves, a pattern that has followed them for years. Some describe it as the most significant therapeutic work they have ever done. Others find that one layer moves and reveals another beneath it, which becomes the next thing to work with. That too is healing, even when it doesn't feel like a clean resolution.
What I commit to is a rigorously prepared, somatically attuned, clinically thoughtful container for your process. What moves within that container is yours — and I will be with you every step of the way.
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At any point before your final integration session you can add a second 4-hour intensive to your package. Many people find that one intensive moves a significant amount and feel complete. Others find that the first intensive clears the surface and they want to go deeper.
If you decide during your post-intensive check-in call — or at any point before your final session — that you'd like to continue, we'll schedule a second intensive before your integration session so that the final session can hold and integrate the work of both. A 30-minute check-in call after the second intensive is included if desired.
The add-on investment is $1,111.
Other Information
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NOTICE OF PRIVACY PRACTICES (HIPPA)
“Protected Health Information” (PHI) refers to any information that we create or receive, and relates to an individual’s past, present, or future physical or mental health or conditions and related care services or the past, present, or future payment for the provision of health care to an individual; and identifies the individual or there is a reasonable basis to believe the information can be used to identify the individual. PHI includes any such information described above that we transmit or maintain in any form, this includes Psychotherapy Notes. HIPAA and federal law regulate the use and disclosure of PHI when transmitted electronically.
This Notice of Privacy Practices describes how Soul Invitation Counseling LLC may use and disclose your medical PHI to carry out treatment, payment or health care operations and for other purposes that are permitted or required by law. It also describes your rights to access and control your PHI, as well as certain obligations Soul Invitation Counseling LLC has regarding the use and disclosure of your health information. We understand that health information about you and your health care is personal and are committed to protecting health information about you. Soul Invitation Counseling LLC and its employees create a record of the care and services you receive as we need this record to provide you with quality care and to comply with certain legal requirements. This notice applies to all of the records of your care generated by Soul Invitation Counseling LLC.
1. GENERAL POLICIES AND HIPPA
Soul Invitation Counseling LLC believes it may be a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and thus provides its clients with this Notice of Practices and complies with the procedures and protocols listed herein. If Soul Invitation Counseling LLC is determined not to be a covered entity under HIPAA, it will still follow this Notice of Privacy Practices regarding use and disclosure of PHI; however, the client may not be entitled to the rights set forth in the “Your Rights as a Client” section.
It is Soul Invitation Counseling LLC’s policy to:
· Fully comply with the requirements of the HIPAA General Administrative Requirements, the Privacy and Security Rules
· Make sure that PHI that identifies you is kept private.
· Provide every client this notice of my legal duties and privacy practices with respect to health information called the Notice of Privacy Practices.
· Follow the terms of the notice that is currently in effect, noting that I can change this notice and the new notice is effective once provided to the client.
· Obtain from each client an informed Authorization for Release of Protected Health Information form when required.
Soul Invitation Counseling LLC is required to follow all state and federal statutes and regulations governing testing for and reporting of TB, HIV AIDS, Hepatitis, and other infectious diseases, and maintaining the confidentiality of PHI.
2. USES AND DISCLOSURES OF PHI
Your PHI may be used and disclosed by Soul Invitation Counseling LLC and employees including your therapist, office staff and others outside of our office who are involved in your care and treatment for the purpose of providing health care services to you. Soul Invitation Counseling LLC may use and disclose PHI, without an individual’s written authorization, for the following purposes:
· Treatment: using and disclosing your PHI to provide, coordinate, or manage your health care and any related services. This includes the coordination or management of your health care with another provider including other physicians who may be treating you. This includes consultation with clinical supervisors or other treatment team members and for coverage arrangements during your therapist’s absence, and for sending appointment reminders or information about treatment alternatives or other health-related benefits and services that may be of interest to you.
· Payment: using and disclosing your PHI to as needed, to obtain payment for your health care services provided by us. This may include certain activities that your health insurance plan may undertake before it approves or pays for the health care services we recommend for you such as: deciding eligibility or coverage for insurance benefits, reviewing services provided to you for medical necessity, and undertaking utilization review activities.
· Health Care Operations: using and disclosing your PHI to as needed to support the business activities of Soul Invitation Counseling LLC. We will share your PHI with third party business associates that perform various activities (for example, billing or transcription services) for our practice. Whenever an arrangement between our office and a business associate involves the use or disclosure of your PHI, we will have a written contract that contains terms that will protect the privacy of your PHI.
3. CERTAIN USES AND DISCLOSURES DO NOT REQUIRE YOUR AUTHORIZATION
Other permitted and required uses and disclosures that may be made without your authorization or opportunity to agree or object. These situations include:
· In Compliance with State and/or Federal Laws and Regulations: Soul Invitation Counseling LLC may use or disclose your PHI to the extent that the use or disclosure is required by law. The use or disclosure will be made in compliance with the law and will be limited to the relevant requirements of the law. You will be notified, if required by law, of any such uses or disclosures.
o Criminal Activity: Consistent with applicable federal and state laws, Soul Invitation Counseling LLC may disclose your PHI, if we believe that the use or disclosure is necessary to prevent or lessen a serious and imminent threat to the health or safety of a person or the public. Soul Invitation Counseling LLC may also disclose PHI if it is necessary for law enforcement authorities to identify or apprehend an individual. Also, when reporting crimes occurring on business premises.
o Health Oversight: Soul Invitation Counseling LLC may disclose PHI to a health oversight agency for activities authorized by law, such as audits, investigations, and inspections. Oversight agencies seeking this information include government agencies that oversee the health care system, government benefit programs, other government regulatory programs and civil rights laws.
o Abuse or Neglect: Soul Invitation Counseling LLC may disclose your PHI to a public health authority that is authorized by law to receive reports of child abuse or neglect. In addition, we may disclose your PHI if we believe that you have been a victim of abuse, neglect or domestic violence to the governmental entity authorized to receive such information.
o Legal Proceedings: Soul Invitation Counseling LLC may disclose PHI in the course of any judicial or administrative proceeding, in response to an order of a court or administrative tribunal (to the extent such disclosure is expressly authorized), or in certain conditions in response to a subpoena, discovery request or other lawful process.
§ Responding to lawsuit and legal actions (Disclosure by a court order, in response to a complaint filed against Soul Invitation Counseling LLC, etc. This does not include a request by you or another party for your records).
§ For judicial and administrative proceedings, including responding to a court or administrative order, although my preference is to obtain an Authorization from you before doing so.
o Military Activity and National Security: When the appropriate conditions apply, we may use or disclose PHI of individuals who are Armed Forces personnel (1) for activities deemed necessary by appropriate military command authorities; (2) for the purpose of a determination by the Department of Veterans Affairs of your eligibility for benefits.
§ Specialized government functions, including, ensuring the proper execution of military missions; protecting the President of the United States; conducting intelligence or counterintelligence operations; or, helping to ensure the safety of those working within or housed in correctional institutions.
o Workers’ Compensation: We may disclose your PHI as authorized to comply with workers’ compensation laws and other similar legally-established programs.
o Medical purposes: to coroners or medical examiners, when such individuals are performing duties authorized by law or to respond to organ and tissue donation requests.
· Business Associates: Soul Invitation Counseling LLC may enter into contracts with business associates to provide billing, legal, auditing, and practice management services that are outside entities. In those situations, protected health information will be provided to those contractors as is needed to perform their contracted tasks. Business associates are required to enter into a confidentiality agreement maintaining the privacy of the protected health information released to them.
4. SPECIAL AUTHORIZATIONS
Based upon your written authorization, known as a Release of Information (ROI) other uses and disclosures of your PHI can be made beyond those required by law. You may revoke this authorization in writing at any time. If you revoke your authorization, Soul Invitation Counseling LLC will no longer use or disclose your PHI for the reasons covered by your written authorization. Soul Invitation Counseling LLC and its employees are unable to take back any disclosures already made with your authorization.
· Emergency Contact(s): Soul Invitation Counseling LLC and its employees may provide your PHI to a family member, friend, or other person that you indicate as an emergency contact. By providing the contact, you consent to this person being contacted in emergency situations and minimal necessary release of PHI. Whenever possible, a Release of Information (ROI) will be obtained to specify the information provided, however, the opportunity to consent may be obtained retroactively in emergency situations. Soul Invitation Counseling LLC and its employees are unable to take back any disclosures already made in emergency situations.
Certain categories of information have extra protections by law, and thus require special written authorizations for disclosures.
· Psychotherapy Notes: Soul Invitation Counseling LLC may keep and maintain “Psychotherapy Notes”, which may include but are not limited to notes Soul Invitation Counseling LLC makes about your conversation during a private, group, joint, or family counseling session, which is kept separately from the rest of your record. These notes are given a greater degree of protection than PHI. These are not considered part of your “client record.” Soul Invitation Counseling LLC will obtain a special authorization before releasing your Psychotherapy Notes.
· HIV Information: Special legal protections apply to HIV/AIDS related information. Soul Invitation Counseling LLC will obtain a special written authorization from you before releasing information related to HIV/AIDS.
· Alcohol and Drug Use Information: Special legal protections apply to information related to alcohol and drug use and treatment. Soul Invitation Counseling LLC will obtain a special written authorization from you before releasing information related to alcohol and/or drug use/treatment.
· You may revoke all such authorizations to release information (PHI, Psychotherapy Notes, HIV information, and/or Alcohol and Drug Use Information) at any time, provided each revocation is in writing, signed by you, and signed by a witness. You may not revoke an authorization to the extent that (1) Soul Invitation Counseling LLC has relied on that authorization; or (2) if the authorization was obtained as a condition of obtaining insurance coverage, the law provides the insurer the right to contest the claim under the policy.
5. YOUR RIGHTS
Following is a statement of your rights with respect to your PHI and a brief description of how you may exercise these rights.
· You have the right to inspect and obtain a copy your PHI. This means you may inspect and obtain a copy of your records about you for so long as we maintain the PHI which is no more than seven years. You may obtain your medical and billing records and any other records that we use for making decisions about you.
o As permitted by federal or state law, we may charge you a reasonable copy fee for a copy of your records. Soul Invitation Counseling LLC will provide you with a summary of your health information usually within 30 days of your written request.
o Under federal law, however, you may not inspect or copy the following records: psychotherapy notes; information compiled in reasonable anticipation of, or use in, a civil, criminal, or administrative action or proceeding; and laboratory results that are subject to law that prohibits access to PHI. Depending on the circumstances, a decision to deny access may be reviewable. In some circumstances, you may have a right to have this decision reviewed. Please contact our Privacy Officer (Casey Dunne, LPCC, casey@soulinvitationcounselingllc.com) if you have questions about access to your medical record.
· You have the right to ask us to correct your mental health record. You can ask us to correct health information about you that you think is incorrect or incomplete. We may say “no” to your request, but we’ll tell you why in writing within 60 days.
· You have the right to request a restriction of your PHI. This means you may ask us not to use or disclose any part of your PHI for the purposes of treatment, payment or health care operations if the PHI pertains solely to a health care item or a health care service that you have paid for out-of-pocket in full. Your request must state the specific restriction requested and to whom you want the restriction to apply.
· You have the right to request confidential communications/choose how Soul Invitation Counseling LLC sends PHI to you. You have the right to ask Soul Invitation Counseling LLC to contact you in a specific way (for example, home or office phone) or to send mail to a different address, and we will agree to all reasonable requests.
· You have the right to receive an accounting of certain disclosures we have made, if any, of your PHI. This right applies to disclosures for purposes other than treatment, payment or health care operations as described in this Notice of Privacy Practices. It excludes disclosures we may have made to you if you authorized us to make the disclosure, to family members or friends involved in your care, or for notification purposes, for national security or intelligence, to law enforcement (as provided in the privacy rule) or as part of a limited data set disclosure. You have the right to receive specific information regarding these disclosures that occur after January 1, 2009. The right to receive this information is subject to certain exceptions, restrictions and limitations. We will charge a reasonable, cost-based fee for this request.
· You have the right to get a paper and/or electronic copy of this Notice.
· You have the right to choose someone to act for you. If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information. We will make sure the person has this authority and can act for you before we take any action.
6. COMPLAINTS
You can complain if you feel we have violated your rights by contacting us using the information on this form. You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/. • We will not retaliate against you for filing a complaint. You may also file a complaint with the local regulatory agency that oversees the license of your therapist. Please note that these regulatory agencies may direct you to file your complaint with the U.S. Department of Health and Human Services Office for Civil Rights listed above and may not be able to take any action on your behalf.
7. SAFEGUARDS OF PHI
As a covered entity under the Privacy and Security Rules, Soul Invitation Counseling LLC is required to reasonably safeguard PHI from impermissible uses and disclosures. Safeguards may include, but are not limited to the following:
· Not leaving test results or records unattended where third parties without a need to know can view them.
· Any PHI received as an employee of Soul Invitation Counseling LLC about a client or potential client, may not be used or disclosed to unauthorized individuals. Soul Invitation Counseling LLC may only use and disclose such PHI as described above.
· When speaking with a client about their PHI where third parties could possibly overhear, the conversation will be moved to a private area.
· Seeking legal counsel or clinical supervision in uncertain situations and/or incidences.
· Obtaining a Business Associates Agreement with those third-parties that have access to and/or store client information. Some of the functions of the practice may be provided by contracts with business associates. For example, some of the billing, legal, auditing, and practice management services may be provided by contracting with outside entities to perform those services.
· Obtaining your verbal or written consent prior to sending any PHI by unsecure electronic transmissions.
· Providing information on Soul Invitation Counseling LLC’s electronic record-keeping.
· Cyber security protection including two passwords (i.e device and EHP site) and/or dual factor authentication to access records.
7. CHANGES TO THIS NOTICE
Soul Invitation Counseling LLC can change the terms of this notice, and the changes will apply to all information Soul Invitation Counseling LLC has about you. The new notice will be available upon request. -
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive upon request a “Good Faith Estimate” explaining how much your medical and mental health care will cost. You have the right to receive upon request a Good Faith Estimate for the total expected cost of any non- emergency healthcare services, including psychotherapy services. You can ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.
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For mental health emergencies call 988. Services available in the United States 24/7/365.Colorado Crisis Line: 1-844-493-8255 or text “TALK” to 38255
LGBTQ National Hotline: (888) 843-4564
Trevor Project (LGBTQ+ youth): text START to 678-678
National Alliance on Mental Illness (NAMI) HelpLine: (800) 950-NAMI (6264)
National Domestic Violence Hotline: (800) 799-7233
Self Harm Crisis Line: Text HOME to 741741
Mental Health Partners Crisis Line: (303) 447-1665.
National Sexual Assault Telephone Hotline: (800) 656-HOPE (4673)
For life threatening emergencies, call 911.